01
From a guest request to a clear next step
A guest asks for breakfast the next morning through the contact channel your accommodation already uses. The property team records the request as an activity, connects the relevant accommodation or reservation where supported, and assigns someone to follow up.
Authorized team members discuss the request in the appropriate work conversation and keep the next step visible. The owner can see who is handling it and coordinate the service, with practical details connected to the accommodation’s daily work.





